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An Email Lesson Learned: Resent vs. Re-sent

After this all happened, we were both all laughing and life was good but for a while, things were very tense...

Here's what happened:

From: Ted User
Sent: Friday, November 21, 2008 7:51 PM
To: LearnItFirst.com - Customer Service'
Subject: RE: Thank you for contacting LearnIntegrationServices.com
Question: I wrote in a question two days ago but never received a reply. Why not?

Obviously a problem had occurred as I had written back within about 20 minutes of receiving Ted's email two days before. So I quickly wrote back:

From: Scott Whigham
Sent: Friday, November 21, 2008 8:56 PM
To: Ted User
Subject: RE: Thank you for contacting LearnIntegrationServices.com
Question: I responded on Wednesday - check your spam filters maybe? I just resent it either way :)

See anything out of the ordinary? Any problem with my reply? 'Cuz Ted was pissed...

From: Ted User
Sent: Friday, November 21, 2008 9:51 PM
To: LearnItFirst.com - Customer Service'
Subject: RE: Thank you for contacting LearnIntegrationServices.com
Question: Regarding resentment I will ignore; suggest you do the same. In the real world emails can often cross. No real need for anything else :)

Wait - huh? "Resentment"? What's he talking about.... Oh... Now I see it! YIKES!

From: Scott Whigham
Sent: Friday, November 21, 2008 9:56 PM
To: Ted User
Subject: RE: Thank you for contacting LearnIntegrationServices.com
Question: lol - I just looked at the email I sent you and realized that I meant to write "re-sent" and yet I wrote "resent" lol.

"I just re-sent the email" or "I just resent the email"

I read this email from you and I was like, "Wow - why is he talking about resentment?"

Sorry for the typo. It makes me laugh though. How funny that a missing hyphen causes such a completely different experience with someone!

Still makes me laugh!

authors
scott whigham
grant moyle
chad weaver
recent comments
  • Jawad Shuaib: funny! read more
  • Chad Weaver: Heh, this made me laugh. Always have to be careful... read more